Incoming and outgoing calls can be saved as activities from version



  • The call-in number is registered for the customer (or mobile phone)
  • The format is e.g. + 41 27 999 99 99 or 027 999 99 99 (spaces are ignored)
  • The call duration exceeds the minimum defined in the settings

The call duration is rounded down to the minute, if the minute is not exceeded by more than 15 seconds, otherwise it is rounded up to the minute.


The following settings are possible


Group            Parameter         Value    Remark
PhoneCalls LastCallID 0 Last call ID
  CountryCode +41  +41 für die Schweiz (Vorzeichen für die Suche im Kundendatei)
  MinDuration 60 60 seconds, is standard value
Fare PhoneHourly 100 100.- / hour
  FareHourly 120 Fare hourly is used if  PhoneHourly is empy